Tray Icon displays yellow (offline) even when online

Support/General Help

Tray Icon displays yellow (offline) even when online

Postby samIQ on Fri Jan 15, 2010 9:18 am

Hi, I've looked over the site but couldn't need see anything similar. When using the L2C.NET client, minimizing it seems to cause the icon to goto offline - even though i open up the client and can talk to people it still shows as yellow. Any suggestions?

Thanks
samIQ
 
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Re: Tray Icon displays yellow (offline) even when online

Postby flattery on Fri Jan 15, 2010 10:04 am

I'm looking into it...

I have a few ideas on my end.
flattery
Site Admin
 
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Re: Tray Icon displays yellow (offline) even when online

Postby Whimsical on Fri Feb 19, 2010 11:30 pm

Hi :)

I'm finding that I am having problems with this happening as well.

Cheers
Whims
Whimsical
 
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Re: Tray Icon displays yellow (offline) even when online

Postby jgarite on Thu May 06, 2010 12:07 pm

i'm also having the same issue. Just installed it on win xp pro computer. Using Crafty Syntax Live Help Version 2.15.0 on the site. Has there been any update? i replaced the client_visitors.php file to fix a separate issue, was hoping this would be a similar fix.
jgarite
 
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Re: Tray Icon displays yellow (offline) even when online

Postby ssnb on Wed Aug 04, 2010 9:03 pm

Hi Flattery

Thanks as always for a great app.

I'm also getting the same issue as described - I've set my offline timer to 9999 but it still goes offline after about 20 minutes of me not using it (in the system tray).

Would be great to prevent this from happening (although on the site it still shows live chat as available).

Cheers

Sol
ssnb
 
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